During early 2018, we worked with Investec Bank PLC to restructure their Client Communications Architecture.
Originally, client emails and statements were being statically built, or created externally - the turnaround being at least 2-3 days, with little consideration for scale, design consistency, or code re-use.
The objectives were to re-engineer both the templates, and the build processes for each mail-out, as well as coaching internal engineers on best practices for Front End Code.
Mark was able to completely re-engineer our email and statement production processes into a structured, scalable framework for quickly generationg customer communications. He also completed a re-branding exercise of a large number of our templates during the build process that significantly improved the quality and flexibility of our emails and statements.Paul Cross - Domain Lead - UK Comms Team, Investec
By creating a series of re-usable components, email / statement boiler-plates, and an abstracted SCSS framework, the development and production processes were completely streamlined, and refined into a scalable build system, with a high level of re-use, and adaptability to corporate brand requirements.
We also engineered all of the new templates / boiler-plates to work across all devices, rather than just for 'desktop' based email client software.
The internal developers were left with a clear architecture for future development with a pattern library, as we as much clearer vision on how to construct front-end code.